CHC52021 Diploma of Community Services

Course Description

This qualification highlights the important role of community services workers in delivering person-centred services to individuals, groups, and communities. These workers operate autonomously within their scope of practice and contribute to positive transformations in people’s lives. They may supervise others, engage in case management, and coordinate programs. Practical work of at least 200 hours is required, following relevant legislation, standards, and codes of practice. No occupational licensing or certification prerequisites apply.

Entry Requirements

To be eligible, you must be:

• an Australian citizen; or
• a permanent visa holder or holder of visa subclass 309, 444, 449, 785, 786, 790, or 820; or
• a dependent or spouse of the primary holder of a visa subclass 457 or 482**; or
• a bridging visa holder who has made a valid application for a visa subclass 866; or
• a bridging visa E holder (subclasses 050 and 051) who has made a valid application for a visa subclass 785 or 790.
• Reside in Western Australia;
• Possess suitable English language, literacy and numeracy skills (e.g. you will need to be able to read, understand and communicate care requirements on a care plan);
• Have a current COVID-19 vaccination (unless exempt); and
• Provide a copy of your passport or photo identification.
• Be at least 18 years of age
• A valid Unique Student Identifier (USI). We recommend that you create your USI before you book your course.
• Completion of Australian Year 12 or other equivalent Australian qualification/s for entry to a Diploma level

Additionally, you need to attend and achieve a satisfactory result on the language, literacy, and numeracy (LLN) test. The LLN test will be conducted either face to face in a hard copy or via eLearning: Moodle. The LLN test will determine whether the student needs additional support to achieve the following ACSF Levels-

Learning – Level 3,
Reading – Level 3,
Writing – Level 3,
Oral Communication – Level 3
Numeracy – Level 3

Prior to undertaking practical placement, you will be required to provide:

• Current Police Clearance (no older than six months) or NDIS Worker Screening Check; and
• A current flu vaccination (unless exempt).

Study Mode

All lectures are delivered face-to-face classroom-based learning using a variety of delivery methods and approved learning resources including:

• Student learner guide
• Student assessment pack
• E-learning resources to enhance knowledge and skills

Recognition of Prior Learning (RPL) & Credit Transfer (CT)

A recognition of prior learning is available to students who possess prior knowledge, skills, and experience and/or have a Credit Transfer with Units of Competency from formal training or study in a relevant field. Your study course may be shortened as a result of recognition.

Career Prospects

• Housing Manager
• Social Housing Coordinator
• Community Services Case Manager

Future Studies

Students who successfully complete CHC52021 Diploma of Community Services may proceed to CHC62015 Advanced Diploma of Community Sector Management or enrol in another relevant course in the same pathway.

Assessment

A variety of assessment methods are used to assess each unit of competency, including written responses, case studies, role plays, observations, practical demonstrations, and simulated workplaces.

Units of Competency

No.	Unit
1	CHCCCS004 Assess co-existing needs	CORE
2	CHCCCS007 Develop and implement service programs
3	CHCCCS019 Recognise and respond to crisis situations
4	CHCCSM013 Facilitate and review case management
5	CHCDEV005 Analyse impacts of sociological factors on people in community work and services
6	CHCDFV001 Recognise and respond appropriately to domestic and family violence
7	CHCDIV001 Work with diverse people
8	CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
9	CHCMGT005 Facilitate workplace debriefing and support processes
10	CHCPRP003 Reflect and improve own professional practice
11	HLTWHS003 Maintain work health and safety
12	CHCLEG003 Manage legal and ethical compliance
13	CHCCSL001 Establish and confirm the counselling relationship	ELECTIVE
14	CHCCSL002 Apply specialist interpersonal and counselling interview skills
15	CHCPRP004 Promote and represent the service
16	CHCPOL002 Develop and implement policy
17	CHCGRP002 Plan and conduct group activities
18	CHCDIV003 Manage and promote diversity
19	CHCMGT003 Lead the work team
20	BSBPEF401 Manage personal health and wellbeing