CHC52021 Diploma of Community Services

Course Description

This qualification highlights the important role of community services workers in delivering person-centred services to individuals, groups, and communities. These workers operate autonomously within their scope of practice and contribute to positive transformations in people’s lives. They may supervise others, engage in case management, and coordinate programs. Practical work of at least 200 hours is required, following relevant legislation, standards, and codes of practice. No occupational licensing or certification prerequisites apply.

Entry Requirements

To be eligible, you must be:

Students must:

• Be at least 18 years of age
• Completion of year 12 or more
• A valid Unique Student Identifier (USI). We recommend that you create your USI before you book your course.

A valid Unique Student Identifier (USI). We recommend that you create your USI before you book your course.

Additionally, you need to attend and achieve a satisfactory result on the language, literacy, and numeracy (LLN) test. The LLN test will be conducted either face to face in a hard copy or via eLearning: Moodle. The LLN test will determine whether the student needs additional support to achieve the following ACSF Levels-

Learning – Level 3,
Reading – Level 3,
Writing – Level 3,
Oral Communication – Level 3
Numeracy – Level 3

Prior to undertaking practical placement, you will be required to provide:

• Current Police Clearance (no older than six months) or NDIS Worker Screening Check; and
• A current flu vaccination (unless exempt).

Study Mode

All lectures are delivered face-to-face classroom-based learning using a variety of delivery methods and approved learning resources including:

• Student learner guide
• Student assessment pack
• E-learning resources to enhance knowledge and skills

Recognition of Prior Learning (RPL) & Credit Transfer (CT)

A recognition of prior learning is available to students who possess prior knowledge, skills, and experience and/or have a Credit Transfer with Units of Competency from formal training or study in a relevant field. Your study course may be shortened as a result of recognition.

Career Prospects

• Housing Manager
• Social Housing Coordinator
• Community Services Case Manager

Future Studies

Students who successfully complete CHC52021 Diploma of Community Services may proceed to CHC62015 Advanced Diploma of Community Sector Management or enrol in another relevant course in the same pathway.

Assessment

A variety of assessment methods are used to assess each unit of competency, including written responses, case studies, role plays, observations, practical demonstrations, and simulated workplaces.

Units of Competency

No.	Unit Code	Unit Name
1	CHCCCS004	Assess co-existing needs	CORE
2	CHCCCS007	Develop and implement service programs
3	CHCCCS019	Recognise and respond to crisis situations
4	CHCCSM013	Facilitate and review case management
5	CHCDEV005	Analyse impacts of sociological factors on people in community work and services
6	CHCDFV001	Recognise and respond appropriately to domestic and family violence
7	CHCDIV001	Work with diverse people
8	CHCDIV002	Promote Aboriginal and/or Torres Strait Islander cultural safety
9	CHCMGT005	Facilitate workplace debriefing and support processes
10	CHCPRP003	Reflect and improve own professional practice
11	HLTWHS003	Maintain work health and safety
12	CHCLEG003	Manage legal and ethical compliance
13	CHCCSL001	Establish and confirm the counselling relationship	ELECTIVE
14	CHCCSL002	Apply specialist interpersonal and counselling interview skills
15	CHCCSL003	Facilitate the counselling relationship and process
16	CHCCSL007	Support counselling clients in decision-making processes
17	CHCDIV003	Manage and promote diversity
18	CHCGRP002	Plan and conduct group activities
19	CHCMGT003	Lead the work team
20	BSBPEF401	Manage personal health and wellbeing