This qualification highlights the important role of community services workers in delivering person-centred services to individuals, groups, and communities. These workers operate autonomously within their scope of practice and contribute to positive transformations in people’s lives. They may supervise others, engage in case management, and coordinate programs. Practical work of at least 200 hours is required, following relevant legislation, standards, and codes of practice. No occupational licensing or certification prerequisites apply.
Entry Requirements
Academic level:
- Completion of Australian Year 12 or other equivalent Australian qualification/s for entry to a Diploma level
English proficiency
- Evidence of an IELTS test Score of 6.0 or equivalent for a Diploma qualification.
- Complete the LLN assessment
- Moderate level of computer literacy
Academic pathway
- Successful completion of Certificate III in Individual Support (Ageing & Disability)
Minimum Age
- 18 years of age and above.
Intake
| Course Commencement |
| Thursday, 7 March 2024 |
| Thursday, 28 March 2024 |
| Thursday, 18 April 2024 |
| Thursday, 9 May 2024 |
| Thursday, 30 May 2024 |
| Thursday, 20 June 2024 |
| Thursday, 4 July 2024 |
| Thursday, 1 August 2024 |
| Thursday, 5 September 2024 |
| Thursday, 26 September 2024 |
| Thursday, 17 October 2024 |
| Thursday, 14 November 2024 |
| Thursday, 19 December 2024 |
| Thursday, 30 January 2025 |
| Thursday, 20 February 2025 |
| Thursday, 20 March 2025 |
| Thursday, 10 April 2025 |
| Thursday, 1 May 2025 |
| Thursday, 22 May 2025 |
Study Mode
All lectures are delivered face-to-face classroom-based learning using a variety of delivery methods and approved learning resources including:
- Student learner guide
- Student assessment pack
- E-learning resources to enhance knowledge and skills
Recognition of Prior Learning (RPL) & Credit Transfer (CT)
A recognition of prior learning is available to students who possess prior knowledge, skills, and experience and/or have a Credit Transfer with Units of Competency from formal training or study in a relevant field. Your study course may be shortened as a result of recognition.
Career Prospects
- Housing Manager
- Social Housing Coordinator
- Community Services Case Manager
Future Studies
Students who successfully complete CHC52021 Diploma of Community Services may proceed to CHC62015 Advanced Diploma of Community Sector Management or enrol in another relevant course in the same pathway.
Assessment
A variety of assessment methods are used to assess each unit of competency, including written responses, case studies, role plays, observations, practical demonstrations, and simulated workplaces.
Units of Competency
| No. |
Unit Code |
Unit Name |
|
| 1 |
CHCCCS004 |
Assess co-existing needs |
CORE |
| 2 |
CHCCCS007 |
Develop and implement service programs |
| 3 |
CHCCCS019 |
Recognise and respond to crisis situations |
| 4 |
CHCCSM013 |
Facilitate and review case management |
| 5 |
CHCDEV005 |
Analyse impacts of sociological factors on people in community work and services |
| 6 |
CHCDFV001 |
Recognise and respond appropriately to domestic and family violence |
| 7 |
CHCDIV001 |
Work with diverse people |
| 8 |
CHCDIV002 |
Promote Aboriginal and/or Torres Strait Islander cultural safety |
| 9 |
CHCMGT005 |
Facilitate workplace debriefing and support processes |
| 10 |
CHCPRP003 |
Reflect and improve own professional practice |
| 11 |
HLTWHS003 |
Maintain work health and safety |
| 12 |
CHCLEG003 |
Manage legal and ethical compliance |
| 13 |
CHCCSL001 |
Establish and confirm the counselling relationship |
ELECTIVE |
| 14 |
CHCCSL002 |
Apply specialist interpersonal and counselling interview skills |
| 15 |
CHCCSL003 |
Facilitate the counselling relationship and process |
| 16 |
CHCCSL007 |
Support counselling clients in decision-making processes |
| 17 |
CHCDIV003 |
Manage and promote diversity |
| 18 |
CHCGRP002 |
Plan and conduct group activities |
| 19 |
CHCMGT003 |
Lead the work team |
| 20 |
BSBPEF401 |
Manage personal health and wellbeing |
Course Details
If you are interested to enrol in this course, please fill the following details: